Last updated: 22 February 2025

Welcome to Juice London ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This privacy policy describes how we collect, use, store, and protect your personal information when you visit our website juicelondon.uk (the "Website").

We collect the following types of personal information:

• Name
• Email address
• Contact information
• Any other information you choose to provide to us through our contact forms or communication channels

We automatically collect certain information when you visit our Website, including:

• Device information (browser type, IP address, device type)
• Log data
• Cookie data
• Usage data

We use cookies and similar tracking technologies to track activity on our Website and store certain preferences. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

• Essential cookies: Required for the Website to function properly
• Analytical cookies: Help us understand how visitors interact with our Website
• Preference cookies: Allow the Website to remember choices you make
• Marketing cookies: Track your browsing habits for marketing purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly.

We use your personal information for the following purposes:

• To provide and maintain our Website
• To notify you about changes to our services
• To provide customer support
• To send you marketing and promotional communications (with your consent)
• To respond to your inquiries and fulfill your requests
• To improve our Website and user experience

With your consent, we may send you marketing communications about our products, services, and promotions. You can opt out of receiving these communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly
• Updating your preferences in your account settings (if applicable)

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Under the UK GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate personal data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below.

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Juice London Email: contact@juicelondon.uk

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Website: www.ico.org.uk